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Have a question? You can either explore our Support Page or you can send us a message using the form below.
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Our Locations
See our List of Locations and find us near you
Belgium
Keizer Karellaan 584. 5th floor, 1082 Brussel. België
Bezoekadres (alleen op afspraak):
Piers de Raveschootlaan 113 8300 Knokke-Heist
Piers de Raveschootlaan 113 8300 Knokke-Heist
info@mexem.com
+32-35470144
Cyprus
1st Arch. Kyprianou, Loucaides Building, 3036, Limassol, Cyprus
info@mexem.com
+357-25030447
Italy
Via Tiziano 32, 4 piano, 20145, Milano, Italy
assistenza@mexem.com
+390289741400
Netherlands
Prof. J.H. Bavincklaan 7, 1183AT Amstelveen, Nederland
info@mexem.com
+31-202622685
+31-202181015
Spain
Calle Limonero 22 - 28020 Madrid ESPAÑA
asistencia@mexem.com
+34 910602762
France
52 Boulevard Sébastopol, 75003, Paris, France
information@mexem.com
+33 974069990
Check out our FAQs
Still not satisfied?
See what others are asking in the frequently asked questions below
What are the opening hours for MEXEM?
MEXEM operates with the following schedule (GMT+2):
- Monday to Thursday: 8:30am to 8:00pm
- Friday: 8:30am to 5:30pm
- Saturday and Sunday: Closed
Please note that we are also closed on major holidays, including Christmas and Easter. We recommend checking our website or contacting our support team for any changes or updates to our operating hours.
What languages does MEXEM support offer?
MEXEM provides support in the following languages:
- English
- Dutch
- Italian
- Spanish
- German
- French
- Hongaars
- Greek
- Hebrew
If you have specific language preferences or needs, please let us know, and we'll do our best to accommodate you.
Is mexem Regulated?
MEXEM Ltd is a European broker that operates under the strict regulations of the Cyprus Securities and Exchange Commission (CySEC).
We hold license No. 325/17, ensuring our commitment to transparency, security, and the highest standards of professional conduct.
What do I need to open a MEXEM account?
To open an account with MEXEM, you'll need the following:
- A valid ID.
- You must be over 18 years of age.
- A valid proof of address that is less than 6 months old.
Please ensure all documents provided are current and clearly legible to ensure a smooth account setup process.
Can I place an order through a phone call if I can't access my online account?
Yes, you can.
If, for whatever reason, you are unable to access your account online, you can call us, and we will assist you in opening or closing a position over the phone.
While most brokers charge a fee for this service, at MEXEM, we offer this assistance free of charge to our clients.
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